[Sticky] After the shipment, the tracking information only shows the creation tag
This is a very common customer feedback problem, UPS tracking number information only shows the creation of labels, no other tracks, there are two reasons for this situation, 1. After UPS receives the international parcel, the staff will submit the current parcel information to reach the UPS system, and then transport the goods to the cargo ship or aircraft, in the process of transportation, the parcel is not any information update, the use of cargo ship transport Time up to 1 month, air transport in more than 1 week, so it leads to the UPS tracking number information completely stay, without any update, only when the package through the local customs, UPS staff received the package will be updated to upload the latest information, due to this mechanism, please choose the mode of transport carefully when placing an order, because now international logistics are transported in this way.
1. About XNDOLL provide cargo ship reason, can help customers to reduce the cost of payment, because the weight of the doll transportation costs occupy a large part, and includes all taxes and fees, the transport time is: 25-30 days.
2. About air transportation, the United States is including taxes and fees, some countries need to complete their own customs clearance and payment, the cost of transport usually in $200-$300, delivery time in 9-12 days to complete.
The following is the process for updating the complete tracking number information for shipments.
https://www.xndoll.com/forum/main-forum/frequently-asked-questions-about-ups-or-fedex-shipping/#post-154
The following customer cases, from the shipment to the completion of the delivery process, sometimes encountered customer questions, we believe that time can prove everything, XN DOLL team, as always, to serve every customer to buy.
Update Feedback!
Here's a screenshot of the package arriving
Updated customer feedback, which can help more users to eliminate concerns about purchasing the product