We like to make it as easy and convenient as possible for you to make a purchase from us. Currently, we accept the following payments:
- Credit Cards / Debit Card
Currently, We have two payment gateways to process credit/debit card payments. We accept Visa, Master, American Express, Diners Club, Discover & JCB credit/debit cards via Credit/Debit Card 1 payment gateway. At the same time, we accept Visa, Master & UnionPay credit/debit cards via the Credit/Debit Card 2 payment gateway and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry.
- PayPal / PayPal Credit
PayPal allows you to make payments using a variety of methods including PayPal balance, a bank account, PayPal Credit, all debit or credit cards(scroll down to check how to pay credit/debit card without a PayPal account), and rewards balance.
Most of our products are high-ticket products with an average order value of over $800. Some banks may have a risk system to block such a high-value online transaction. If your payment is declined, you can scroll up to the top of the checkout page to see the error message and contact your bank for asking approvement to pay again, or just change to a different payment method. Meanwhile, you can always contact us via online chat or email.At the same time, common rejected messages and solutions are listed below:
- Do Not Honour
It means declined by the card-issuing bank. You need to call your bank (Most of the time, they will call you first) to verify the transaction and, pay again.
- High Risk/Fraud
It means declined by the payment gateway. You need to send front and back photos of your credit card (or ID card) to [email protected]. For safety, when taking pictures, you can use your finger to cover the middle number of your card number, please keep the first 4 digits and the last 6 digits. We will submit it to our payment gateway to verify that you are the cardholder and update your payment status as successful within 24 hours.
It means you have successfully paid for another order within 24 hours. The payment gateway is worried about repeated deductions so rejected this payment; if you need to process this payment, just contact me at [email protected], we will contact our bank to process it again.
- Expired Card/Insufficient Funds/Over Credit Limit
You need to pay with a new card.
- Stolen or Lost Card
The card-issuing bank marks the card as a lost card, and you need to pay with a new card
- Invalid Transaction
Currently, our credit card payment gateway 1 supports Visa, Master, American Express, Diners Club, Discover & JCB. And our credit card payment gateway 2 supports Visa, Master and UnionPay. Invalid transaction means that you used the other cards to pay, such as the cards that can only be used for refueling. You need to pay with a supported card.
- CVV2 Failure/Invalid Card Number
Wrong billing info. You could check the billing info and pay again.
- 24hr More Repeat/Canceled
It means your payment failed more than 3 payments within 24 hours, so our payment gateway rejected the payment. You could pay again with a new card or check correct billing info and pay after 24 hrs.
How to pay credit card via PayPal without a Paypal account?
Step 1: After choosing the payment method, PayPal / PayPal Credit, you will be redirected to a PayPal page so that you could choose to pay via a Credit/Debit card. No need to enter any info above.
Step 2: After entering your billing info, you could pay by creating a PayPal account or just as a guest that no need a PayPal account.
Hope the above information is helpful to you. If you have any questions during payment, please contact our online customer service for help, or contact us through the online form, we will try our best to help you solve the problem.